Shipping Policy

Questions about delivery? Contact us or call +44 20 8087 4565

🚚

Free UK Delivery

On all orders over £25

Under £25 — £4.99

⚡

Next Day Delivery

Order before 12PM Mon–Fri

Mainland England & Wales

🚛

Large Panels

From £50 surcharge

3–5 days · England & Wales only

📍

Click & Collect

Mon–Fri 10am–5pm

Sat 10am–2pm · Watford · FREE

Standard Parts — Next Day Delivery

The majority of our parts ship via next-day tracked courier. Orders placed before 12PM Monday to Friday are dispatched the same working day and arrive the following day.

Free deliveryOrders over £25 to mainland England & Wales
Standard delivery£4.99 on orders under £25
England & WalesNext working day
Scotland (mainland)1–2 working days (surcharge may apply)
Cut-off time12:00PM Monday – Friday
Saturday ordersDispatched Monday

Large Panel Delivery

🚛 Not available for Northern Ireland, Scottish Islands, Channel Islands or Isle of Man If you are in Scotland, please contact us before ordering for a delivery quote.

Bonnets, bumpers, doors, tailgates and other large body panels are shipped via specialist freight carriers. These are classed as special order items.

Delivery surchargeFrom £50 (added at checkout)
England & Wales3–5 working days
Scotland mainlandContact us for quote before ordering
Signature requiredYes — someone must be present to sign
Not availableNorthern Ireland, Scottish Islands, Channel Islands, Isle of Man

Click & Collect — Free

Collect for free from our Watford warehouse. You'll receive an email when your order is ready — please bring your order confirmation.

AddressUnit 4, Shakespeare Industrial Estate, Shakespeare Street, Watford WD24 5RR
Monday – Friday10:00am – 5:00pm
Saturday10:00am – 2:00pm
SundayClosed

Dispatch Cut-Off Times

Order before 12PM Mon–FriDispatched same day
Order after 12PM Mon–ThuDispatched next working day
Order after 12PM FridayDispatched Monday
Saturday & Sunday ordersDispatched Monday
Bank holidaysDispatched next working day

Damaged, Faulty or Missing Items

⚠️ Damage must be reported within 24 hours of delivery Due to courier policy, damage claims cannot be accepted after 24 hours. Please inspect your order on arrival and photograph any damage immediately.

If your item arrives damaged or is missing from your order:

  • Contact us within 24 hours of delivery
  • Email or WhatsApp photos of the item and packaging to our team
  • We will arrange collection and replacement or refund at no cost to you
  • Do not attempt to install a damaged part — this may affect your claim

Order Tracking

You will receive a dispatch confirmation email with a tracking link once your order has been shipped. If you haven't received tracking information within 24 hours of your expected dispatch date, please contact us.

Delivery questions? Call +44 20 8087 4565 or send us a message